About Us

History

For over 15 years, Kornerstone has provided a unique view on Finance and Insurance products, claims, and claims management. Because our founders are former car dealership owners and operators, we understand the issues and challenges that both dealerships and consumers face. Having handled over 2 million contract sales and more than 2 million claims and redemptions, we have the experience to help dealers and consumers navigate these processes.

Team Member Bios

Brad Eichers, CEO

Years in the industry: 38

In addition to my role as CEO of Kornerstone, I am a partner with the Ken Garff Automotive Group. I reside in Salt Lake City with my wife, Brenda and have three children.  I love travelling to Newport Beach with my family for vacation.

Diane Thompson, VP of Operations

Years in the industry: 26

I manage the relationships with our insurance partners and control the placement of insurance for the Ken Garff Automotive Group. At Kornerstone I oversee regulatory compliance and captive management. I work closely with our underwriting, claims, and accounting departments. I have been with Kornerstone since the first contract was entered into the system.

Shawn Hopkins, VP of Business Development

Years in the industry: 7

I work with dealer groups to develop customized products to sell in their stores. My goal is to develop customer-centric products, that in turn make the dealer gross. I spend my spare time chasing/supporting 4 children, and enjoying all outdoor activities, especially skiing, biking, and hunting.

David Mabey, Controller

Years in the industry: 11

I prepare the financial statements and supervise our team of accountants.  My wife and I celebrated the arrival of our fourth child in Oct. 2014!  I like to run in three or four sprint triathlons each year; nothing crazy, just my way of trying to stay active and in shape.

Dan Farr, Underwriting and Contracts Manager

Years in the industry: 18

I manage our Contract Processing and Underwriting activity. I make sure the Contract Administrative Software is up to date and accurate.

Dave Ostergar, Claims Manager

Years in the industry: 26

I manage claims for service contract, GAP, Theft, and Shield protection claims. I work with all of the service teams and contract holders to make sure their claims get paid accurately and on time. I have held a lot of jobs in the industry including lot attendant, customer service, sales, and service advisor. I have four kids and I cannot believe my youngest is a senior in high school!

Brittany Carlson, Contract Processor

Years in the industry: 2

I process contracts and cancellations for our GAP, service, and maintenance products.

Bryce Jorgensen, Asset Manager and Claims Adjuster

Years in the industry: 5

I manage investment assets for the company and work on various special projects. I also work on the GAP claims team.
Outside of work, I coach youth football and baseball. I also enjoy building and restoring classic automobiles.

Casey Reid, Claims Support Specialist

Years in the industry: 2

I receive and process documents and claims for our GAP, Theft, and Shield products. I also provide customer support via phone, mail, and email. In my spare time I like to take my greyhound dogs to lure coursing events.

Cecelia Alder, Administrative Coordinator

Years in the industry: 3

I administer the theft protection contracts. I also provide support to both the dealerships and our customers. I love problem solving. I am a mother of two wild girls and I’ve been married since 2008.

Dennis Park, Service Claims Administrator

Years in the industry: 35

I review and pay service contract claims. I have been married since 1986 and have four kids. I love biking, water skiing, snowmobiling, and triathlons. My interest in the automotive industry started early. When I was 12 I bought a 1955 GMC truck for $50 and rebuilt it with my dad. It's been a hobby/profession ever since.

Garrett Eichers, Financial Analyst

Years in the industry: 4

I analyze investments and money performance. I help manage and develop relationships with asset managers. I am married and have a dog. I love running, skiing, baseball, basketball, and football.

Jeff Utley, Claims Administrator

Years in the industry: 25

I review and pay service contract claims. I enjoy spending time with my wife and two kids. I love the outdoors and especially enjoy fly-fishing and camping.

Jessica Reyes, Claims Support Specialist

Years in the industry: 1

I review and authorize GAP claims. I also handle all Spanish claims support.

Jessie Carlson, Accounting Assistant

Years in the industry: 5

I am the accountant for our two Allstate Insurance partners. I also manage all of our certificates and bonds that we have for all our dealerships and companies.

Juliana Pereyra, Support Manager

Years in the industry: 2

I support all of our participating dealers in the pre-paid maintenance program and keep track of their progress as we scale the business. I also provide Spanish speaking support for other departments.

Kaylee Vincent, Support Specialist

Years in the industry: 2

I handle the majority of support calls, and emails for the pre-paid maintenance program. Outside of work I spend my time outdoors, hunting, fishing, hiking, and enjoying the company of my dogs and family.

Lisa Suarez Naffate, Contract Processor

Years in the industry: 11

I process all of the incoming Prepaid Maintenance contracts. I love camping, fishing and spending time with family and grandkids.

MaryAnn Knudsen, Accounts Receivable

Years in the industry: 6

I handle all accounts receivable for Kornerstone. I have four children, three cats and I love flamingos!

Mary Gilson, Product Administrator

Years in the industry: 13

I review and approve all of the service contracts and Shield products for our dealerships. I also handle VSC transfers. I have been married to a wonderful husband since 1996. I love reading, puzzle games, Warhammer 40k, learning about our universe, ancient Japan, and historical mysteries.

Matt Budge, Senior Account Manager

Years in the industry: 6

I manage client relationships and help establish new clients, primarily in pre-paid maintenance.

Michelle Lemmon, Pre-Paid Maintenance Special Projects

Years in the industry: 6

I handle prepaid maintenance special projects, have a beautiful husband and baby girl, and love living in Utah.

Neal Cook, Junior Underwriter

Years in the industry: 3

I support the underwriting and database setup. I have a wonderful family that I love to experience life with.

Rachel Donithorne, Accounting Assistant

Years in the industry: 16

I am an accounting assistant. I love spending time with my family. I also love reading and running.

Sjondel Lavery, Contract Processor

Years in the industry: 1

I assist in processing our GAP contracts and I assist our claims team. I love the outdoors, mainly any type of fishing and camping. Outside of work, you can normally find me listening to a good baseball game.

Stephen Flanders, Account Manager

Years in the industry: 6

I support all of our participating dealers with their pre-paid maintenance product needs. I help them excel at customer retention, one customer at a time. I am married with 3 kids. I love Colorado sports teams and the outdoors.

Tyler Schmauch, Business Development Manager

Years in the industry: 6

I focus on our clients’ success with our current products and develop new products to take to market. When I’m not at work, I spend most of my time rock climbing or skiing.

Will Bainbridge, Assistant Controller

Years in the industry: 2

I manage the month-end close process, financial statements, and other accounting related projects.