Submittal & Reporting Instructions
To report your total loss to our GAP Administrator, contact:
Kornerstone Administrative Services
111 E Broadway, Suite 900, Salt Lake City, UT 84111
Phone: (877) 536-4545
To file a claim you must provide the following to the administrator:
- Insurance Documents
- Settlement letter
- Valuation worksheet
- A copy of the settlement check
- Policy declarations page
- Full police report, including officer’s notes (if a police report was not filed, have your insurance company provide a detailed Cause of Loss letter)
- Lender and Dealer Documents
- Payoff statement
- Full payment history with running balance
- Loan agreement/Retail installment contract
- Sales contract/Buyer’s order
- Missed payments, deferred payments, late fees, or added interest due to those charges.
- Any charges added to the balance after the inception of the financing contract.
- Refundable amounts from service contracts or other insurance products.
- Losses due to DUI/DWI, intentional damage, or criminal acts by the contract holder or permissive user.
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