About Us

 

History

For over 14 years, Kornerstone has provided a unique view on Finance and Insurance products, claims, and claims management.  Because our founders are former car dealership owners and operators, we understand the issues and challenges that both dealerships and consumers face.  Having handled over 1 million contract sales and more than 1 million claims and redemptions, we have the experience to help dealers and consumers navigate these processes.

Team Member Bios


About Us

 

History

For over 14 years, Kornerstone has provided a unique view on Finance and Insurance products, claims, and claims management.  Because our founders are former car dealership owners and operators, we understand the issues and challenges that both dealerships and consumers face.  Having handled over 1 million contract sales and more than 1 million claims and redemptions, we have the experience to help dealers and consumers navigate these processes.

Team Member Bios

Brad Eichers, CEO

Years in the industry: 32

In addition to my role as CEO of Kornerstone, I am a partner with the Ken Garff Automotive Group. I reside in Salt Lake City with my wife, Brenda, and our three children.  I love travelling to Newport Beach with my family for vacation.

Diane Ellenson, VP of Operations

Years in the industry: 21

I manage the relationship with our insurance partners and ensure proper financial reporting for our companies. I have been with Kornerstone since the first contract was processed. I seem to have enough projects on my desk to keep me busy for many, many years! I have four kids which I think are the best things about me.

David Mabey, Controller

Years in the industry: 8

I prepare the financial statements and supervise our team of accountants.  My wife and I celebrated the arrival of our fourth child in Oct. 2014!  I like to run in three or four sprint triathlons each year; nothing crazy, just my way of trying to stay active and in shape.

Dan Farr, Underwriting and Contract Manager

Years in the industry: 13

I handle all things Kornerstone, but I specialize in underwriting and database setup. I have six kids and love the outdoors.

Dave Ostergar, Claims Manager

Years in the industry: 23

I manage the service contract, GAP, and Theft claims. I work with all of the service teams and contract holders to make sure their service contract claims get paid accurately and on time. I have held a lot of jobs in the industry including lot attendant, customer service, sales, and service advisor. I have four kids and I cannot believe I am old enough to have three of them in college!

Shawn Hopkins, Prepaid Maintenance Project Manager

Years in the industry: 3

I coordinate the prepaid maintenance programs and help establish new prepaid maintenance accounts.

Dennis Park, Service Claims Administrator

Years in the industry: 30

I review and pay service contract claims. I have been married for 28 years and have four kids. I love biking, water skiing, snowmobiling, and triathlons. When I was 12 I bought a 1955 GMC truck for $50 and rebuilt it with my dad.

Michelle Lemmon, Pre-Paid Maintenance Account Manager

Years in the industry: 2

I handle a large block of our prepaid maintenance accounts, including setup and on-site training. I have an amazing husband that I married in November 2013 -- and don't worry, he'll still be amazing in 25 years. I once was able to blow up over 300 lbs. of dynamite all by myself. I felt like Wile E. Coyote and the Roadrunner, combined.

Amelia Knudsen, Administrative Assistant

Years in the industry: 1

I assist in nearly every department including claims, contract processing, and accounting.

Tyler Schmauch, Pre-Paid Maintenance Account Manager

Years in the industry: 2

I am handling and training all the new prepaid maintenance accounts.

Lisa Suarez-Naffate, Contract Processor

Years in the industry: 8

I process all of the incoming Prepaid Maintenance contracts. I also handle cancellations and transfers for these contracts.

Rachel Donithorne, Accounting

Years in the industry: 12

I am an accounting assistant. I am married and have a baby girl and one crazy Jack Russell dog. I love going to the beach and, if you can believe it, the dentist.

Cecelia Alder, Contract Processor

Years in the industry: 1

I handle all of the incoming Theft Protection contracts. I also support all of the other contract areas, including cancellations.

Stephanie Hale, Accounting

Years in the industry: 7

I reconcile monthly reports and assist the controller. I have been married for several years and love going with my family to Newport Beach.

Mary Gilson, Product Administrator

Years in the industry: 11

I review and approve all of the Vehicle Service Contracts for 50+ dealerships. I also process cancellations for those contracts. I have been married to a wonderful husband for 21 years. I love reading, Comic Con, puzzles, Warhammer, and I am beginning to learn astronomy.

Mary Ann Knudsen, Accounting and Contract Processing

Years in the industry: 2

I handle receivables and incoming prepaid maintenance contracts. I have one boy and three girls and would love to learn to play the harmonica.

Bryce Jorgensen, Asset Manager and Claims Adjuster

Years in the industry: 3

I manage investment assets for the company and work on various special projects. I also work on the claims team.
Outside of work, I coach youth football and baseball. I also enjoy building and restoring classic automobiles.

Will Bainbridge, Assistant Controller

Years in the industry: 1

I assist the controller with projects in the accounting department, including month-end close, financial statement preparation, and payroll.

Matt Budge, Pre-Paid Maintenance Account Manager

Years in the industry: 1

I am part of the Prepaid Maintenance team. I support the established accounts, and I help train and set up new accounts.

Jeff Utley, Claims Administrator

Years in the industry: 24

I review and pay service contract claims. I enjoy spending time with my wife and two kids. I love the outdoors and especially enjoy fly-fishing and camping.

Maria Alvarez, GAP Claims Administrator and Document Compliance

Years in the industry: 2

I help process GAP claims. Plus, I help keep our contract documents compliant with states and lenders. I am from Argentina, so I am fluent in Spanish and English.

Casey Reid, Claims Administrator

Years in the industry: 1

I provide 1st level phone support, process GAP and Theft claims, and assist with service contract claims documents and scanning. I have 3 pure bred/performance bred Greyhounds. I enjoy taking them to Dog Shows and Lure Coursing, as well as taking them to the beach. I love watching them run!

Stephen Flanders, Pre-Paid Maintenance Account Manager

Years in the industry: 5

I support all of our participating dealers with their pre-paid maintenance product needs. I help them excel at customer retention, one customer at a time. I am married with 3 kids. I love Colorado sports teams and the outdoors.

Jessie Carlson, Accounting

Years in the industry: 4

I worked as a student intern for several years with Kornerstone. I joined them full-time after graduating from the University of Utah in 2017. I assist the controller with accounts payable and other projects.

Juliana Pereyra, Pre-Paid Maintenance Account Manager

Years in the industry: 1

I support all of our participating dealers in the pre-paid maintenance program and keep track of their progress as we scale the business. I am originally from Colombia, South America and I love sports. I play volleyball, soccer, basketball, and I enjoy snowboarding.

Monica Steele, Accounting

Years in the industry: 1

I assist in all types of accounting projects, including receivables and pre-paid maintenance redemptions.

Janet Romero, Contract Processor

Years in the industry: 1

I process incoming contracts, verify accuracy, and approve those contracts.